Shipping Advisory - May 2020

We are currently experiencing a high volume of orders and shipping may be delayed. All orders received between May 1st and May 10th will be affected and will be processed in the order they are received arriving beginning May 15th. You will receive a shipping update once your order has shipped. We apologize for the inconvenience and appreciate your patience and support at this time. If you have any questions, you may contact our customer support team.

Shipping & Returns

After placing your order, a confirmation email will be sent to you. If you did not receive the email please check your spam or junk folders. Once your order is processed and ready to be shipped you will receive a shipment notification with tracking number. If you placed this order on FRANKFORDARSENAL.COM account the tracking number will be visible in the order detail. Tracking numbers can then be tracked using the carrier's web site.

If you have an issue with your order please call 1.833.784.5522 between the hours of 8am-5pm CST Monday-Thursday for assistance.

All FRANKFORDARSENAL.COM orders are shipped standard ground through FedEx or USPS. We cannot guarantee shipment arrival times.

You should expect notification of shipment with tracking number within 5 business days for processing. Standard ground shipping times from Missouri to follow.

Orders placed on FRANKFORDARSENAL.COM cannot be shipped internationally. We will only ship within the contiguous United States, Alaska and Hawaii. For help locating an international Frankford™ dealer or distributor, please fill out our Contact Form.

Frankford™ is not responsible for compliance with your local knife laws, please consult local authorities before purchasing.