Information About Returns | Frankford Arsenal

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Shipping & Returns

ONCE YOUR ORDER IS SUBMITTED, IT CANNOT BE CHANGED OR MODIFIED.

After placing your order, a confirmation email will be sent to you. If you did not receive the email please check your spam or junk folders. Once your order is processed and ready to be shipped you will receive a shipment notification with tracking number. If you placed this order on FRANKFORDARSENAL.COM account the tracking number will be visible in the order detail. Tracking numbers can then be tracked using the carrier's web site.

If you have an issue with your order please call 1.833.784.5522 between the hours of 8am-5pm CST Monday-Thursday for assistance.

All FRANKFORDARSENAL.COM orders are shipped standard ground through FedEx or USPS. We cannot guarantee shipment arrival times.

You should expect notification of shipment with tracking number within 5 business days for processing. Standard ground shipping times from Missouri to follow.

Orders placed on FRANKFORDARSENAL.COM cannot be shipped internationally. We will only ship within the contiguous United States, Alaska and Hawaii. For help locating an international Frankford™ dealer or distributor, please fill out our Contact Form.

Frankford™ is not responsible for compliance with your local knife laws, please consult local authorities before purchasing.